Property management · Vacation rental optimization · Maintenance & repairs · White-glove concierge
The category default is property management as an extractive line of business. Staffed at the wage floor, monitored on response time, optimized for occupancy and turnover. The asset stays standing. The asset does not get better.
Terra Domus is the alternative. We staff and operate to TCG's hospitality standard, on the same backbone that runs our resorts. The crew that maintains your home is the same crew that maintains a property where guests pay premium rates for the experience of being cared for. Compensation is structured so the people in the room are aligned with the longevity of the asset, not the pace of work orders.
Owning property in Mexico while being absent for significant periods is a management challenge that most people underestimate. Things break. Guests arrive. Permits expire. Maintenance cycles are missed. Rentals underperform. Terra Domus manages all of it — with the same rigor TCG applies to its own hospitality operations.
Full-service management for residential and vacation properties — from day-to-day operations to revenue optimization to guest experience delivery — at a standard most property management firms in Mexico do not match.
Regular inspections, vendor coordination, bill payment, municipal compliance, inventory management, and seasonal maintenance scheduling. You own the property. We run it. You receive a monthly report and a deposit.
Listing optimization, dynamic pricing strategy, booking management across Airbnb, VRBO, and Booking.com, guest communication, check-in/out coordination, professional cleaning, and guest experience delivery on a professional channel-manager platform.
Connections to TCG's travel packaging and tour operations create a distribution channel most property managers cannot offer: direct feeder relationships with vetted, high-quality incoming travelers arriving through TCG's hospitality network.
A trusted, vetted vendor network — plumbers, electricians, HVAC, general contractors, pool, landscape — built through years of active management. Work is quoted transparently, approved before execution, inspected on completion. No hidden markups.
Scope definition, contractor selection, budget tracking, timeline management, and quality control — the same aggressive project-management discipline applied to a kitchen renovation as to a full property repositioning.
Airport transfers, restaurant and experience reservations, private-chef coordination, grocery provisioning, language assistance, regional orientation. The standard is white-glove. The delivery is anticipatory — we solve problems before the guest or owner has to ask.
The standard in the market: something breaks, someone calls a contact, the contact shows up eventually. Most owners don't know what's happening with their property between visits. Revenue on vacation rentals is left on the table because pricing isn't dynamic, listings aren't optimized, and the guest experience isn't managed end-to-end.
Every Terra Domus property has a named property manager who is accountable for its performance. Clients receive monthly reporting covering financials, occupancy metrics, maintenance completed, and upcoming action items. Requests are responded to within hours, not days. Nothing is subcontracted without client knowledge.
The management relationship begins the day you close. Secura and Domus coordinate from purchase through ongoing operations.
Rental-income structure, SAT reporting, and entity optimization designed to work with your management strategy.
Domestic staff placement, payroll, and IMSS compliance for properties employing Mexican workers.
Recovery accommodations managed to medical requirements — accessibility, proximity, cleaning standards, companion-care logistics.
TCG guest distribution delivers vetted, high-quality travelers directly into Domus-managed properties.
If the property is held in a corporate or fideicomiso structure, Expedita provides the vehicle and ongoing maintenance.
Talk to Terra Domus about what professional management actually looks like.